FAQ's
Our paintings
What's the difference between a gallery wrap and a stretched canvas?
Check out our jargonbuster page for more information. Click Here
Are the paintings original?
Not all our paintings are original. We sell reproduction paintings.
What are reproduction paintings?
Reproduction paintings are paintings by famous artists.
Where can I find your original paintings?
We will have a new section on our new web site dedicated to original paintings, from artist all over the world.
How are the paintings made?
Most of our paintings are 100% painted by hand, unless stated in the painting information.
What other ways are the paintings made?
The paintings are produced by canvas transfers, giclee printing, more information can be found in our jargonbuster page - Click Here
Where will I find the painting information?
When you click on one of our paintings, it will then open a new window this is where you can find all the information about that particular painting.
Can I watch the painting being painted?
We will soon have a video on our new web site, where you will be able to watch our paintings being created.
Placing your order
How can I order?
You can order here on this web site.
When can I order?
You can order from this web site at anytime.
Can the prices change?
Yes they can. We will always do our best to offer you the best value available.
Can the price change after I have placed my order?
No. Once you have placed an order the price is guaranteed.
Paying for your products
Which payment method can I use to place my order?
We take payments using PAYPAL. For more information - Click Here
What type of credit or debit cards can I use with PayPal?
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PayPal accepts the following cards:
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Visa / Delta / Electron
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MasterCard / Eurocard
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PayPal Top Up Card
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Maestro
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Solo
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American Express
Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.
Is it safe to send my debit/credit card details over the web?
Yes. See more details on PAYPALS web site for more information. Enter Paypals Web site - Click Here
Delivery
How will my painting be delivered?
You can find out more information on our web site. For more information regarding delivery.Click Here
Returns
We are here for you every step of the way. Paintings.uk.net is committed to quality services & products and your satisfaction is our main aim!
If for any reason you are not completely satisfied with your purchase, you may return it within 14 Days of receipt and receive a free replacement or a full refund for the price of the product. Return shipping charges will not be refunded.
If your order arrives in less than satisfactory condition, Simply take one digital photo of the item and one of the shipping container it arrived in, attach them to an email and send to our returns department, you can find the email address in contact details section. .Please include in the email: your order number, the shipping ID or item number, a description of the reason for the return.We don't accept returns on items purchased in our clearance section.
We strongly encourage you to return your item via a track able method. If you need to contact our returns department for any reason
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